• Introduction to Cloud Computing, Salesforce CRM (SAAS, PAAS, IAAS)
• Overview of Salesforce – Navigations. Tabs, Settings, Company Profile Salesforce App Creation, Standard & Custom Objects, Std. & Custom Fields, Appexchange
• Validation rules, Pagelayout, Formula Fields,Record Types
• Lightning Record Page, Search Layout, Compact Layout, Buttons. Links, Quick Action
• Look-up & Master Detail, Junction object, Roll-up Summary, Field History
• Sales Cloud - Basics
• User Management – Creating Users & Managing their permissions.
• Securing Settings and Sharing Data (Roles, Profiles, Permissions, OWD, Sharing Rules)
• Managing salesforce Automation Process - Workflows, Approval Process, Process Builder, Flows.
• Types of Sandboxes, Sandbox refresh
• How to Deploy Salesforce component in sandboxes
• Preparation of deployment checklist, Change Set Deployment

• Screen Flow, Screen Components, Debug, Run, Activate
• Elements(Create,Edit, Delete,Get Record, Assignment, Decision, Loop)
• Resources(Variable,Constant, Formula, Text Template, Choice, Record Choice, Picklist Choice,Stage, Collections)
• Resources Availability Outside the Flow(Available for Input, Available for output)
• Global Variables (Flow, Api, Organization, System, Profile, User, User Role)
• Adding Flows to Home Page, Record Details Page
• How to Run the Flow - (User Context, System Context with Sharing and Without Sharing)
• Exception Handling in Flows
• AutoLaunched Flow
• Call Flow from Process Builder
• SubFlow
• Record Triggered Flow
• Using flow in Quick Action
• Action(Core Action,Apex Action-Calling Apex Method, Email Alert, External Service – Integration
• Scheduled Triggered Flow
• Platform Event Triggered Flow
• Installing AppExchange Components in Flow
• Login Flow

• Introduction to Data loader.
• Introduction to import wizard.
• Data Importing/Exporting.
• DML operations(Insert, Update, Delete, Upsert)
• Salesforce Data Analytics –- Reports, Report Types, Dashboards, Bucket Fields, Dynamic Dashboard.

• Introduction to Programming (OOPs).
• Introduction to Apex
• Data Type and operators
• IF, Switch, Loop
• Loop, While, Do While, Basics of Oops
• Object Oriented Programming - Detail
• Class Level Variable, Function Level Variable, Function Overloading, Static, Constructor
• Inheritance, Interface
• Interface, Clean code base, Collection
• What is collection in salesforce (List, Set, Map).
• Relationship Queries
• DML, Governor Limits, Limit Class, Dynamic SOQL
• Dynamic Apex, Schema Class
• Dynamic Apex, Get Picklist Values, @Invocable Annotation
• Test Class
• Exception Handling

• Apex Batch Jobs, schedule a job , future method, and Governing limits.
• Apex Triggers, Apex Classes, Test Class, Code Coverage, Best Practice
• Special functions - Queuable, wrapper class and other keywords using in apex programming
• Usage of Custom- Setting, Labels, Metadata in apex.
• Visualforce page- Standard & Custom Controller, Extensions.
• Avoid Mixed DML Operations
• Apex Email Services
• Apex Approval Process
• Asynchronous Apex - Future method, Queueable, Schedule, Batch
• Switch Off / On Trigger in production
• Error handling mechanism
• Salesforce Sites

• Need for Integration , Difference between API and Webservices, Different Types of Integration in Salesforce
• Types of Authentication, Apex REST API, Apex SOAP API
• How to use Postman to connect Salesforce
• Consume Third Party API

Introduction and Basic Lightning components

• Introduction to Lightning.
• Why Salesforce lightning frame work?
• About Lightning Bundles
• Overview LDS, Component Library, App Builder, Lightning page.
• Creating basic lightning Aura Component and get understanding of flow

Introduction and Basic Lightning components

• Developing Apps: Using HTML and Lightning Components.
• Getting Started with Lightning Development
• Theming Components with CSS
• How to Define and Manipulate Component Attributes
• Working with Apex
• Building Components for Lightning Experience Record Pages
• Overriding Standard Actions with Lightning Components
• Defining a Lightning Application
• Implementing Toasts

LWC Basics

• Introduction to LWC & Environment Setup, Scratch Org
• Salesforce CLI
• Html/CSS/JS Basics
• LWC File Structure
• Local Development Server Installation
• Annotations-Api,Wire,track
• SLDS
• Working with Apex Class(Invocable Method)
• Data Binding - uirecordAPi, LDS, imperative apex call, refresh apex
• Conditional Rendering
• Event Communication - Parent to Child, Child to Parent
• CRUD Operations

• Variable Declaration
• Let, set, variable hoisting, const
• Null vs undefined
• Functions
• Arrow Function
• Arrays
• Objects
• Spread Operator
• Destructuring
• Arrays Helper Functions - Push, Pop, shift, Unshift, reverse,concat,foreach, find, findIndex, filter,sort, splice, map,
• Promise,Async,Await
• Fetch API

• Basic understanding of LWC
• Basics of Web HTML, JavaScript, CSS
• Salesforce Omnistudio (formally Vlocity Platform)
  • Flex Cards
  • OmniScript
  • Data Raptor
  • Integration Procedure
  • Vlocity Actions
  • Calculation Matrix (good to have)
• Salesforce Industries CPQ (Formally Vlocity CPQ)
  • Products, Promotions
  • Price List
  • Context Rule
  • Advanced Rule
  • Cart API’s (good to have)
  • Attribute Base Pricing (good to have)
  • Platform and Session Cache overview
  • CMT Administration Maintenance Jobs overview
  • Cart API , DC API  and Basket API overview if possible.

• Inter-personal communications
• working in teams
• Design Thinking, Interview skills
• e-mail etiquettes
• Problem Solving & Decision Making
• Negotiation Skills.